My posts are not necessarily aimed to provide public service announcements but I just could not pass this one up.  Take a look.

On November first of 2018, Honeywell released a study founding that forty-four percent (44%) of the USB drives scanned by their software at fifty (50) customer locations contained at least one unsecured file.  In twenty-six percent (26%) of those cases, the detected fire was capable of causing what company officials called “a serious disruption by causing individuals to lose visibility or control of their operations”.  Honeywell began talking up its SMX (Secure Media Exchange) technology at its North American user group meeting in 2016, when removable media like flash drives were already a top pathway for attackers to gain access to a network. SMX, launched officially in 2018  is designed to manage USB security by giving users a place to plug in and check devices for approved use. The SMX Intelligence Gateway is used to analyze files in conjunction with the Advanced Threat Intelligence Exchange ( Exchange (ATIX), Honeywell’s threat intelligence cloud. Not only has SMX made USB use safer, but Honeywell has gained access to a significant amount of information about the methodology of attacks being attempted through these devices.

“The data showed much more serious threats than we expected,” said Eric Knapp, director of strategic innovation for Honeywell Industrial Cyber Security. “And taken together, the results indicate that a number of these threats were targeted and intentional.” Though Honeywell has long suspected the very real USB threats for industrial operators, the data confirmed a surprising scope and severity of threats, Knapp said, adding. “Many of which can lead to serious and dangerous situations at sites that handle industrial processes.”

The threats targeted a range of industrial sites, including refineries, chemical plants and pulp and paper facilities around the world. About one in six of the threats specifically targeted industrial control systems (ICSs) or Internet of Things (IoT) devices. (DEFINITION OF IoT: The Internet of Things (IoT) refers to the use of intelligently connected devices and systems to leverage data gathered by embedded sensors and actuators in machines and other physical objects. In other words, the IoT (Internet of Things) can be called to any of the physical objects connected with network.)

Among the threats detected, fifteen percent (15%) were high-profile, well-known issues such as Triton, Mirai and WannaCry, as well as variants of Stuxnet. Though these threats have been known to be in the wild, what the Honeywell Industry Cyber Security team considered worrisome was the fact that these threats were trying to get into industrial control facilities through removable storage devices in a relatively high density.

“That high-potency threats were at all prevalent on USB drives bound for industrial control facility use is the first concern. As ICS security experts are well aware, it only takes one instance of malware bypassing security defenses to rapidly execute a successful, widespread attack,” Honeywell’s report noted. “Second, the findings also confirm that such threats do exist in the wild, as the high-potency malware was detected among day-to-day routine traffic, not pure research labs or test environments. Finally, as historical trends have shown, newly emerging threat techniques such as Triton, which target safety instrumented systems, can provoke copycat attackers. Although more difficult and sophisticated to accomplish, such newer threat approaches can indicate the beginnings of a new wave of derivative or copycat attacks.”

In comparative tests, up to eleven percent (11%) of the threats discovered were not reliably detected by more traditional anti-malware technology. Although the type and behavior of the malware detected varied considerably, trojans—which can be spread very effectively through USB devices—accounted for fifty-five percent (55%) of the malicious files. Other malware types discovered included bots (eleven percent), hack-tools (six percent) and potentially unwanted applications (five percent).

“Customers already know these threats exist, but many believe they aren’t the targets of these high-profile attacks,” Knapp said. “This data shows otherwise and underscores the need for advanced systems to detect these threats.”

CONCLUSION:  Some companies and organizations have outlawed USB drives entirely for obvious reasons.  Also, there is some indication that companies, generally off-shore, have purposely embedded malware within USB drives to access information on a random level.  It becomes imperative that we take great care in choosing vendors providing USB drives and other external means of capturing data.  You can never be too safe.

DECISION PARALYSIS

January 5, 2019


The idea for this post came from “Plant Engineering Magazine”, December 2018.

OK, now what do I do?  Have you ever heard yourself muttering those words?  Well, I’ve been there—done that—got the “Tee shirt”.  We all have at one time been placed or have placed ourselves in the decision-making process with a certain degree of paralysis.  If you have P and L responsibilities, own a house, contemplate the purchase of any item that will impact your checkbook or finances, you’ve been there. Let’s take a look at eight (8) factors that may cause decision paralysis.

  1. RAPID CHANGE: The manner in which we conduct our daily lives has changed dramatically over the past few years. Digitalization is sweeping across the domestic and commercial world changing the way we do just about everything. The way we shop, bank, and travel can be accomplished on-line with delivery systems reacting accordingly.  Everyone, including the
    “ baby-boomers” need to get on-board with the changes.
  2. COMPLEX PROCESSES: Old-school processes are inadequate for managing today’s very complex issues. Our three sons and all of our grandchildren have probably never purchased a stamp.  Everything is accomplished on line including paying the bills.  There will come a time when every acquisition will start online.  One of the most fascinating web sites if U-tube.com.  I have never been faced with a “fix-it” problem that is not described on U-tube. It is a valuable resource.  Get ready for digitization now—its coming.
  3. DEMANDING CUSTOMERS: Today’s consumers have high expectations for attentive service, high value, and timely communication. It is no longer enough to be content with trusting the process will deliver value for the customer.  My greatest complaint with COMCAST is customer service.  The product itself is adequate but their customer service is one of the most pitiful on the planet.
  4. PHYSICAL THREATS: I do NOT mean burglars and home invasion.  Aging infrastructure systems, including our power grid, air traffic control, bridges, railways, pose significant threats to reliable communication, transportation and safety in general.  In-house and in-store equipment may not be sophisticated enough to handle growing demands brought on by our “digital world”.  Upgrades to physical equipment and programs driving that equipment become more frequent as we try to make decisions and choices.
  5. TOO MANY CHOICES: While choices are really nice, too many options can present a real burden for the decision maker.  We should and must prioritize the growing list of choices and choose the most viable options.  This includes possible vendors and companies offering choices.
  6. CYBER THREATS: We MUST incorporate systems to protect digital infrastructure.   If you read the literature, you find we are losing that battle. It’s almost to the point that every household needs an IT guy.
  7. DATA OVERLOAD: “Big data” is swamping us with information at an ever-growing rate due to an endless list of features and functionality relative to digital devices. As you well know, CDs and DVDs can now be purchased with terabyte capabilities.  Necessity is the mother of invention and this need will only grow.
  8. TIGHT BUDGETS AND FINANCES: In most cases, making the proper and correct decision will require some cost. Once again, this can cause delays in trying to choose the best options with the maximum payback in time, money and effort.

There may be others factors depending upon the situation or the decision you must make on a personal basis.    Let us now consider steps that just might ease the pain of decision-making.

  • EARLY DETECTION OF A PROBLEM: There probably are early warning signs that a problem is coming necessitating a solution. It is a great help if you can stay attuned to warnings that present themselves.  It gives you time to consider a possible solution.
  • SCHEDULE AND CONSIDER YOUR “FIX” EARLY: If at all possible, solve the problem before it becomes a panic situation. Have a solution or solutions ready to incorporate by becoming pro-active.
  • MONITOR THE FIX: Make sure you are solving the problem and not a manifestation of the problem.  We call this “root-cause-analysis”.
  • TRACK YOUR COSTS: Know what it costs to resolve the problem.
  • MAINTAIN RECORDS AND CREATE A PAPER TRAIL: Some times the only way you know where you are is to look back to see where you have been!

THE RUSSIANS ARE COMING

August 18, 2018


Are we as Americans a little paranoid—or maybe a lot paranoid when it comes to trusting the Russians?  In light of the stories involving Russian collusion during the recent presidential election, maybe we should put trust on the shelf in all areas of involvement with Putin and the “mother-land”.  Do recent news releases through “pop” media muddy the waters or really do justice to a very interesting occurrence noted just this week? Let’s take a look.

The following is taken from a UPI News release on 16 August 2018:

“Aug. 16 (UPI) — Just days after the Trump administration proposed a Space Force as a new branch of the military, U.S. officials say they’re concerned about “very abnormal behavior” involving a Russian satellite.  The satellite, launched in October, is displaying behavior “inconsistent” with the kind of satellite Russia says it is, said Yleem D.S. Poblete, assistant secretary of state for the Bureau of Arms Control, Verification and Compliance . “Poblete suggested the satellite could be a weapon. “We don’t know for certain what it is, and there is no way to verify it,” he said Wednesday at a disarmament conference in Switzerland.

An artist’s rendition of that satellite is given below:

“Our Russian colleagues will deny that its systems are meant to be hostile,” Poblete continued. “But it is difficult to determine an object’s true purpose simply by observing it on orbit. “So that leads to the question: is this, again, enough information to verify and assess whether a weapon has or has not been tested in orbit? The United States does not believe it is.”

This release is basically saying that if we do not know what the Russian satellite is supposed to do, then it must be a weapon.  One of my favorite online publications is SPACE.com.  This group does a commendable job at assessing breaking stories and giving us the straight “poop” relative to all things in the cosmos.  Let’s take a look at what they say.

SPACE.com:

“This gets a bit confusing, so bear with me: Russia launched the Cosmos 2519 satellite in June 2017. This spacecraft popped out a subsatellite known as Cosmos 2521 in August of that year. On Oct. 30, a second subsat, Cosmos 2523, deployed from one of these two other craft.

“I can’t tell from the data whether the parent [of 2523] was 2519 or 2521, and indeed, I can’t be sure that U.S. tracking didn’t swap the IDs of 2519 and 2521 at some point,” McDowell said.  (NOTE: Jonathan McDowell, an astronomer at the Harvard-Smithsonian Center for Astrophysics who monitors many of the spacecraft circling our planet using publicly available U.S. tracking data.)

These three spacecraft performed a variety of maneuvers over the ensuing months, according to McDowell and Brian Weeden, director of program planning at the nonprofit Secure World Foundation. For example, Cosmos 2521 conducted some “proximity operations” around 2519 and may have docked with the mothership in October, Weeden said via Twitter today (Aug. 16).

Cosmos 2521 adjusted its orbit slightly in February 2018, then performed two big engine burns in April to significantly lower its slightly elliptical path around Earth, from about 400 miles (650 kilometers) to roughly 220 miles (360 km), McDowell said. The satellite fired its engines again on July 20, reshaping its orbit to a more elliptical path with a perigee (close-approach point) of 181 miles (292 km) and an apogee (most-distant point) of 216 miles (348 km).

And Cosmos 2519 conducted a series of small burns between late June and mid-July of this year, shifting its orbit from a nearly circular one (again, with an altitude of about 400 miles) to a highly elliptical path with a perigee of 197 miles (317 km) and an apogee of 413 miles (664 km), McDowell calculated.

These big maneuvers are consistent with a technology demonstration of some kind, he said.

Perhaps the Russians “are checking out the [spacecraft] bus and its capability to deliver multiple subsatellites to different orbits — something like that,” McDowell said. “From the information that’s available in the public domain, that would be an entirely plausible interpretation.”

“What are they complaining about?” McDowell said, referring to American officials. Weeden voiced similar sentiments. Cosmos 2523’s “deployment was unusual, but hard to see at this point why the US is making it a big deal,” he said via Twitter today. “There are a lot of facts and not a lot of pattern,” McDowell said. “So, partly I take the U.S. statement as saying, ‘Russia, how dare you do something confusing?'” It’s possible, of course, that American satellites or sensors have spotted Cosmos 2523 (or Cosmos 2519, or Cosmos 2521) doing something suspicious — some activity that can’t be detected just by analyzing publicly available tracking data. “But they need to say a little more for us to take that seriously,” McDowell said.

CONCLUSIONS:

We just do not know and we do not trust the Russians to let us know the purpose behind their newest satellite.  Then again, why should they?    We live in a world where our own media tells us “the public has the right to know”.  That’s really garbage.  The public and others have a right to know what we choose to tell them.  No more—no less.

SOCIAL MEDIA

June 27, 2018


DEFINITION:

Social media is typically defined today as: – “Web sites and applications that enable users to create and share content or to participate in social networking” – OxfordDictionaries.

Now that we have cleared that up, let’s take a look at the very beginning of social media.

Six Degrees, according to several sources, was the first modern-day attempt of providing access to communication relative to the “marvelous world” of social media. (I have chosen to put marvelous world in quotes because I’m not too sure it’s that marvelous. There is an obvious downside.)  Six Degrees was launched in 1997 and definitely was the first modern social network. It allowed users to create a profile and to become friends with other users. While the site is no longer functional, at one time it was actually quite popular and had approximately a million members at its peak.

Other sources indicate that social media has been around for the better part of forty (40) years with Usenet appearing in 1979.  Usenet is the first recorded network that enabled users to post news to newsgroups.  Although these Usenets and similar bulletin boards heralded the launch of the first, albeit very rudimentary, social networks, social media never really took off until almost thirty (30) years later, following the roll out of Facebook in 2006. Usenet was not identified as “social media” so the exact term was not used at that time.

If we take a very quick look at Internet and Social Media usage, we find the following:

As you can see from above, social media is incredibly popular and in use hourly if not minute-by-minute.  It’s big in our society today across the world and where allowed.

If we look at the fifteen most popular sites we see the following:

With out a doubt, the gorilla in the room is Facebook.

Facebook statistics

  • Facebook adds 500,000 new users a day – that’s six new profiles a second – and just under a quarter (775) of adults in the US visit their account at least once a month
  • The average (mean) number of Facebook friends is 155
  • There are 60 million active small business pages (up from 40 million in 2015), 5 million of which pay for advertising
  • There are thought to be 270 million fake Facebook profiles (there were only81 million in 2015)
  • Facebook accounts for 1% of social logins made by consumers to sign into the apps and websites of publishers and brands.

It’s important we look at all social media sites so If we look at daily usage for the most popular web sites, we see the following:

BENEFITS:

  • Ability to connect to other people all over the world. One of the most obvious pros of using social networks is the ability to instantly reach people from anywhere. Use Facebook to stay in touch with your old high school friends who’ve relocated all over the country, get on Google Hangouts with relatives who live halfway around the world, or meet brand new people on Twitter from cities or regions you’ve never even heard of before.
  • Easy and instant communication. Now that we’re connected wherever we go, we don’t have to rely on our landlines, answering machines or snail mail to contact somebody. We can simply open up our laptops or pick up our smartphones and immediately start communicating with anyone on platforms like Twitter or one of the many social messaging apps
  • Real-time news and information discovery. Gone are the days of waiting around for the six o’clock news to come on TV or for the delivery boy to bring the newspaper in the morning. If you want to know what’s going on in the world, all you need to do is jump on social media. An added bonus is that you can customize your news and information discovery experiences by choosing to follow exactly what you want.
  • Great opportunities for business owners. Business owners and other types of professional organizations can connect with current customers, sell their products and expand their reach using social media. There are actually lots of entrepreneurs and businesses out there that thrive almost entirely on social networks and wouldn’t even be able to operate without it.
  • General fun and enjoyment. You have to admit that social networking is just plain fun sometimes. A lot of people turn to it when they catch a break at work or just want to relax at home. Since people are naturally social creatures, it’s often quite satisfying to see comments and likes show up on our own posts, and it’s convenient to be able to see exactly what our friends are up to without having to ask them directly.

DISADVANTAGES:

  • Information overwhelm. With so many people now on social media tweeting links and posting selfies and sharing YouTube videos, it sure can get pretty noisy. Becoming overwhelmed by too many Facebook friends to keep up with or too many Instagram photos to browse through isn’t all that uncommon. Over time, we tend to rack up a lot of friends and followers, and that can lead to lots of bloated news feeds with too much content we’re not all that interested in.
  • Privacy issues. With so much sharing going on, issues over privacy will always be a big concern. Whether it’s a question of social sites owning your content after it’s posted, becoming a target after sharing your geographical location online, or even getting in trouble at work after tweeting something inappropriate – sharing too much with the public can open up all sorts of problems that sometimes can’t ever be undone.
  • Social peer pressure and cyber bullying. For people struggling to fit in with their peers – especially teens and young adults – the pressure to do certain things or act a certain way can be even worse on social media than it is at school or any other offline setting. In some extreme cases, the overwhelming pressure to fit in with everyone posting on social media or becoming the target of a cyber-bullying attack can lead to serious stress, anxiety and even depression.
  • Online interaction substitution for offline interaction. Since people are now connected all the time and you can pull up a friend’s social profile with a click of your mouse or a tap of your smartphone, it’s a lot easier to use online interaction as a substitute for face-to-face interaction. Some people argue that social media actually promotes antisocial human behavior.
  • Distraction and procrastination. How often do you see someone look at their phone? People get distracted by all the social apps and news and messages they receive, leading to all sorts of problems like distracted driving or the lack of gaining someone’s full attention during a conversation. Browsing social media can also feed procrastination habits and become something people turn to in order to avoid certain tasks or responsibilities.
  • Sedentary lifestyle habits and sleep disruption. Lastly, since social networking is all done on some sort of computer or mobile device, it can sometimes promote too much sitting down in one spot for too long. Likewise, staring into the artificial light from a computer or phone screen at night can negatively affect your ability to get a proper night’s sleep. (Here’s how you can reduce that blue light, by the way.)

Social media is NOT going away any time soon.  Those who choose to use it will continue using it although there are definite privacy issues. The top five (5) issues discussed by users are as follows:

  • Account hacking and impersonation.
  • Stalking and harassment
  • Being compelled to turn over passwords
  • The very fine line between effective marketing and privacy intrusion
  • The privacy downside with location-based services

I think these issues are very important and certainly must be considered with using ANY social media platform.  Remember—someone is ALWAYS watching.

 


Portions of this post are taken from the January 2018 article written by John Lewis of “Vision Systems”.

I feel there is considerable confusion between Artificial Intelligence (AI), Machine Learning and Deep Learning.  Seemingly, we use these terms and phrases interchangeably and they certainly have different meanings.  Natural Learning is the intelligence displayed by humans and certain animals. Why don’t we do the numbers:

AI:

Artificial Intelligence refers to machines mimicking human cognitive functions such as problem solving or learning.  When a machine understands human speech or can compete with humans in a game of chess, AI applies.  There are several surprising opinions about AI as follows:

  • Sixty-one percent (61%) of people see artificial intelligence making the world a better place
  • Fifty-seven percent (57%) would prefer an AI doctor perform an eye exam
  • Fifty-five percent (55%) would trust an autonomous car. (I’m really not there as yet.)

The term artificial intelligence was coined in 1956, but AI has become more popular today thanks to increased data volumes, advanced algorithms, and improvements in computing power and storage.

Early AI research in the 1950s explored topics like problem solving and symbolic methods. In the 1960s, the US Department of Defense took interest in this type of work and began training computers to mimic basic human reasoning. For example, the Defense Advanced Research Projects Agency (DARPA) completed street mapping projects in the 1970s. And DARPA produced intelligent personal assistants in 2003, long before Siri, Alexa or Cortana were household names. This early work paved the way for the automation and formal reasoning that we see in computers today, including decision support systems and smart search systems that can be designed to complement and augment human abilities.

While Hollywood movies and science fiction novels depict AI as human-like robots that take over the world, the current evolution of AI technologies isn’t that scary – or quite that smart. Instead, AI has evolved to provide many specific benefits in every industry.

MACHINE LEARNING:

Machine Learning is the current state-of-the-art application of AI and largely responsible for its recent rapid growth. Based upon the idea of giving machines access to data so that they can learn for themselves, machine learning has been enabled by the internet, and the associated rise in digital information being generated, stored and made available for analysis.

Machine learning is the science of getting computers to act without being explicitly programmed. In the past decade, machine learning has given us self-driving cars, practical speech recognition, effective web search, and a vastly improved understanding of the human genome. Machine learning is so pervasive today that you probably use it dozens of times a day without knowing it. Many researchers also think it is the best way to make progress towards human-level understanding. Machine learning is an application of artificial intelligence (AI) that provides systems the ability to automatically learn and improve from experience without being explicitly programmed. Machine learning focuses on the development of computer programs that can access data and use it learn for themselves.

DEEP LEARNING:

Deep Learning concentrates on a subset of machine-learning techniques, with the term “deep” generally referring to the number of hidden layers in the deep neural network.  While conventional neural network may contain a few hidden layers, a deep network may have tens or hundreds of layers.  In deep learning, a computer model learns to perform classification tasks directly from text, sound or image data. In the case of images, deep learning requires substantial computing power and involves feeding large amounts of labeled data through a multi-layer neural network architecture to create a model that can classify the objects contained within the image.

CONCLUSIONS:

Brave new world we are living in.  Someone said that AI is definitely the future of computing power and eventually robotic systems that could possibly replace humans.  I just hope the programmers adhere to Dr. Isaac Asimov’s three laws:

 

  • The First Law of Robotics: A robot may not injure a human being or, through inaction, allow a human being to come to harm.

 

  • The Second Law of Robotics: A robot must obey the orders given to it by human beings, except where such orders would conflict with the First Law.

 

  • The Third Law of Robotics: A robot must protect its own existence as long as such protection does not conflict with the First or Second Laws.

With those words, science-fiction author Isaac Asimov changed how the world saw robots. Where they had largely been Frankenstein-esque, metal monsters in the pulp magazines, Asimov saw the potential for robotics as more domestic: as a labor-saving device; the ultimate worker. In doing so, he continued a literary tradition of speculative tales: What happens when humanity remakes itself in its image?

As always, I welcome your comments.

THE NEXT COLD WAR

February 3, 2018


I’m old enough to remember the Cold War waged by the United States and Russia.  The term “Cold War” first appeared in a 1945 essay by the English writer George Orwell called “You and the Atomic Bomb”.

HOW DID THIS START:

During World War II, the United States and the Soviet Union fought together as allies against the Axis powers, Germany, Japan and Italy. However, the relationship between the two nations was a tense one. Americans had long been wary of Soviet communism and concerned about Russian leader Joseph Stalin’s tyrannical, blood-thirsty rule of his own country. For their part, the Soviets resented the Americans’ decades-long refusal to treat the USSR as a legitimate part of the international community as well as their delayed entry into World War II, which resulted in the deaths of tens of millions of Russians. After the war ended, these grievances ripened into an overwhelming sense of mutual distrust and enmity. Postwar Soviet expansionism in Eastern Europe fueled many Americans’ fears of a Russian plan to control the world. Meanwhile, the USSR came to resent what they perceived as American officials’ bellicose rhetoric, arms buildup and interventionist approach to international relations. In such a hostile atmosphere, no single party was entirely to blame for the Cold War; in fact, some historians believe it was inevitable.

American officials encouraged the development of atomic weapons like the ones that had ended World War II. Thus, began a deadly “arms race.” In 1949, the Soviets tested an atom bomb of their own. In response, President Truman announced that the United States would build an even more destructive atomic weapon: the hydrogen bomb, or “superbomb.” Stalin followed suit.

The ever-present threat of nuclear annihilation had a great impact on American domestic life as well. People built bomb shelters in their backyards. They practiced attack drills in schools and other public places. The 1950s and 1960s saw an epidemic of popular films that horrified moviegoers with depictions of nuclear devastation and mutant creatures. In these and other ways, the Cold War was a constant presence in Americans’ everyday lives.

SPACE AND THE COLD WAR:

Space exploration served as another dramatic arena for Cold War competition. On October 4, 1957, a Soviet R-7 intercontinental ballistic missile launched Sputnik (Russian for “traveler”), the world’s first artificial satellite and the first man-made object to be placed into the Earth’s orbit. Sputnik’s launch came as a surprise, and not a pleasant one, to most Americans. In the United States, space was seen as the next frontier, a logical extension of the grand American tradition of exploration, and it was crucial not to lose too much ground to the Soviets. In addition, this demonstration of the overwhelming power of the R-7 missile–seemingly capable of delivering a nuclear warhead into U.S. air space–made gathering intelligence about Soviet military activities particularly urgent.

In 1958, the U.S. launched its own satellite, Explorer I, designed by the U.S. Army under the direction of rocket scientist Wernher von Braun, and what came to be known as the Space Race was underway. That same year, President Dwight Eisenhower signed a public order creating the National Aeronautics and Space Administration (NASA), a federal agency dedicated to space exploration, as well as several programs seeking to exploit the military potential of space. Still, the Soviets were one step ahead, launching the first man into space in April 1961.

THE COLD WAR AND AI (ARTIFICIAL INTELLEGENCE):

Our country NEEDS to consider AI as an extension of the cold war.  Make no mistake about it, AI will definitely play into the hands of a few desperate dictators or individuals in future years.  A country that thinks its adversaries have or will get AI weapons will need them also to retaliate or deter foreign use against the US. Wide use of AI-powered cyberattacks may still be some time away. Countries might agree to a proposed Digital Geneva Convention to limit AI conflict. But that won’t stop AI attacks by independent nationalist groups, militias, criminal organizations, terrorists and others – and countries can back out of treaties. It’s almost certain, therefore, that someone will turn AI into a weapon – and that everyone else will do so too, even if only out of a desire to be prepared to defend themselves. With Russia embracing AI, other nations that don’t or those that restrict AI development risk becoming unable to compete – economically or militarily – with countries wielding developed AIs. Advanced AIs can create advantage for a nation’s businesses, not just its military, and those without AI may be severely disadvantaged. Perhaps most importantly, though, having sophisticated AIs in many countries could provide a deterrent against attacks, as happened with nuclear weapons during the Cold War.

The Congress of the United States and the Executive Branch need to “lose” the high school mentality and get back in the game.  They need to address the future instead of living in the past OR we the people need to vote them all out and start over.

 

MOST HATED COMPANIES

February 3, 2018


The list of the “most hated American companies” was provided by KATE GIBSON in the MONEYWATCH web site, February 1, 2018, 2:20 PM.  The text and narrative is this author’s.

Corporate America is sometimes, but not always, blamed for a number of misdeeds, swindles, “let’s bash the little guy”, etc. behavior.  Many times, those charges are warranted.   You get the picture.   Given below, is a very quick list of the twenty (20) most hated U.S. companies.  This list is according to 24/7 Wall St., which took customer surveys, employee reviews and news events into account in devising its list: ( I might mention the list is in descending order so the most-egregious offender is at the bottom.

  • The Weinstein Company. I think we can all understand this one but I strongly believe most of the employees of The Weinstein Company are honest hard-working individuals who do their job on a daily basis.  One big problem—you CANNOT tell me the word did not get around relative to Weinstein’s activities.  Those who knew are definitely complicit and should be ashamed of themselves.  This includes those holier-than-thou- actresses and actors pretending not-to-know.
  • United Airlines. The Chicago-based carrier is still in the dog housewith customers after a video of a passenger being forcibly removed from his seat on an overbooked flight went viral last year. You simply do NOT treat individuals, much less customers, in the manner in which this guy was treated.  I wonder how much money United has lost due to the video?
  • Fake news, deceptive ads, invasion of privacy.  You get the picture and YET millions subscribe.  This post will be hyperlinked to Facebook to improve readership.  That’s about the only reason I use the website.
  • I don’t really know these birds but apparently the telecom, one of the nation’s biggest internet and telephone service providers, reportedly gets poor reviews from customers and employees alike. I think that just might be said for many of the telecoms.
  • This one baffles me to a great extent but the chemical company has drawn public ire at a lengthy list of harmful products, including DDT, PCBs and Agent Orange. Most recently, it’s accused of causing cancer in hundreds exposed to its weed killer, Roundup.
  • I’m a Comcast subscriber and let me tell you their customer service is the WORST. They are terrible.  Enough said.
  • I have taken Uber multiple times with great success but there are individuals who have been harassed.  Hit by complaints of sexual harassment at the company and a video of its then-CEO Travis Kalanick arguing with an Uber driver, the company last year faced a slew of lawsuit and saw 13 executives resign, including Kalanick.
  • Sears Holdings. Sears plans to close more than one hundred (100) additional stores through the spring of 2018, with the count of Sears and Kmart stores already down to under 1,300 from 3,467 in 2007. Apparently, customer satisfaction is a huge problem also.  The retail giant needs a facelift and considerable management help to stay viable in this digital on-line-ordering world.
  • Trump Organization.  At this point in time, Donald Trumpis the least popular president in U.S. history, with a thirty-five (35) percent approval rating at the end of December. That disapproval extends to the Trump brand, which includes golf courses, a hotel chain and real estate holdings around the globe. One again, I suspect that most of the employees working for “the Donald” are honest hard-working individuals.
  • Wells Fargo. At one time, I had a Wells Fargo business account. NEVER AGAIN. I won’t go into detail.
  • The insurance industry is not exactly beloved, and allegations of fraud have not helped Cigna’s case. Multiple lawsuits allege the company inflated medical costs and overcharged customers.
  • Spirit Airlines. I’ve flown Spirit Airlines and you get what you pay for. I do not know why customers do not know that but it is always the case.  You want to be treated fairly, fly with other carriers.
  • Vice Media The media organization has lately been roiled by allegations of systemic sexual harassment, dating back to 2003. One of these day some bright individual in the corporate offices will understand you must value your employees.
  • The telecom gets knocked for poor customer experiences that could in part be due to service, with Sprint getting low grades for speed and data, as well as calling, texting and overall reliability.
  • Foxconn Technology Group. Once again, I’m not that familiar with Foxconn Technology Group. The company makes and assembles consumer electronics for entities including Apple and Nintendo. It’s also caught attention for poor working and living conditions after a series of employee suicides at a compound in China. It recently drew negative press for a planned complex in Wisconsin.
  • Electronic Arts. The video-game maker known for its successful franchises is also viewed poorly by gamers for buying smaller studios or operations for a specific game and then taking away its originality.
  • University of Phoenix. I would expect every potential student wishing to go on-line for training courses do their homework relative to the most-desirable provider. The University of Phoenix does a commendable job in advertising but apparently there are multiple complaints concerning the quality of services.
  • I’m a little burned out with the NFL right now. My Falcons and Titans have had a rough year and I’m ready to move on to baseball. Each club sets their own spring training reporting dates each year, though all camps open the same week. Pitchers and catchers always arrive first. The position players don’t have to show up until a few days later. Here are this year’s reporting dates for the 15 Cactus League teams, the teams that hold spring training in Arizona.
  • Fox Entertainment Group. If you do not like the channel—do something else.  I bounce back and forth across the various schedules to find something I really obtain value-added from.  The Food Network, the History Channel, SEC Network.  You choose.  There are hundreds of channels to take a look at.
  • The consumer credit reporting was hit by a massive hack last year, exposing the personal data of more than 145 million Americans and putting them at risk of identity theft. Arguably worse, the company sat on the information for a month before letting the public know.

CONCLUSIONS:  In looking at this survey, there are companies that deserve their most-hated-status and, in my opinion, some that do not.  Beauty is in the eye of the beholder.  As always, I welcome your comments.

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